Seven modules. Two exceptional faculty practitioners. One complete framework for leaders who need change to actually land and last.
Trusted by 1,000+ organisations across 50 countries
Two practitioners who have spent careers at the heart of real organisational change.
Lead faculty · Change leadership expert and executive coach
Jennifer brings warmth, rigour and real-world depth to every module she leads. Her approach to authentic leadership and communicating through change is grounded in decades of practice.
Lead faculty · Organisational change specialist and facilitator
Lou has a gift for making complex change feel human and navigable. Her expertise in vision, stakeholder relationships and diverse thinking shapes the core of the programme.
Each module builds one practical capability through video-led learning, tools and a workbook leaders return to again and again.
Direction without clarity is just noise. Build and communicate a vision people actually navigate by, one that changes what they do, not just what they can recite.
Change fails when people don't feel safe enough. Develop the authentic presence that creates psychological safety when it matters most.
People don't resist change, they resist being changed. Invite genuine input, challenge your assumptions and build ownership from the inside out.
Resistance isn't the problem, how leaders respond to it is. Communicate in ways that open people up, even when the message is hard.
Change succeeds when people feel engaged. Understand stakeholders, influence them and mobilise communities so change lasts.
Problems in change rarely arrive clean. Build trust in complexity by inviting diverse perspectives and enabling collective solutions to emerge.
Change never ends, it evolves. Sustain momentum, strengthen trust and anchor every action in values for lasting impact.
A shared purpose that motivates and unites everyone in the mission.
That creates safety when others are uncertain or resistant.
Turn bystanders into champions and sceptics into allies.
Stay grounded in values even when the path isn't clear.
The human side of change is not a soft add-on. It is the strategy.
01
Every module draws on real experience with organisations navigating genuine complexity.
02
Emotion, identity and relationship sit at the centre of every strategic consideration.
03
Every session ends with tools, exercises, prompts and a workbook built for ongoing reference.
Every programme includes a working companion for the moments you need to think clearly, act decisively and bring others with you.
Five honest questions drawn from the real challenges at the heart of every module. Two minutes.
Driving transformation or redesign and needing to bring people with you at scale.
The layer that makes or breaks change, translating strategy into action.
Needing a human-centred approach to move people from resistance to ownership.
Implementing reform at scale, where stakeholder complexity is highest.
In times of complex challenges, the leader-as-expert-implementer falls short. Jennifer and Lou show how leaders must convene and draw out the wisdom that lies between diverse groups of people, because that's where breakthroughs emerge.
World Class Change Leader isn't just for CPD. It's a practical, degree-level experience that equips leaders to lead real change from day one. Accessible, actionable and genuinely transformative.
This is needed. We've worked with over 250,000 managers in more than 50 countries. Jennifer and Lou have turned a how into a how to.
The same full programme, licensed annually per person or as one unlimited package for your organisation.
Annual licence, 12 months full access
Every leader in your organisation
Better value than per person licences from 72 people
Request a proposalAnnual licences only. Prices exclude VAT. CPD accredited. See all pricing
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